Technical & application support
Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
We offer:
- Installations and trainings
- Spare and wear parts, accessories
- Calibrations
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
Your contact
You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
Service assistance
Service engineers:
Andor - Cameras & detectors
Biolin Scientific KSV Nima
Biolin Scientific QSense
CPS - Particle size analyzer
Durham Magneto Optics (DMO) - Laser lithography system
Lake Shore - products
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Light sources, solar simulators & monochromators
Montana Instruments - Closed-cycle optical cryostat
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Quantum Design - Measurement & Helium Recovery Systems
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