Technical & application support
Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
We offer:
- Installations and trainings
- Spare and wear parts, accessories
- Calibrations
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
Your contact
You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
Service Engineers - Biolin Scientific KSV Nima
+49 6151 8806-19 | |
+49 6151 8806919 | |
siegel@qd-europe.com |

Service Engineers - Cameras & detectors - Andor
+49 6151 8806-690 | |
+49 6151 88069690 | |
iser@qd-europe.com |

+49 6151 8806-753 | |
+49 6151 88069753 | |
reiser@qd-europe.com |

Service Engineers - Closed-cycle optical cryostat - Montana Instruments
+49 6151 8806-31 | |
+49 6151 8806931 | |
isanin@qd-europe.com |

+49 6151 8806-698 | |
+49 6151 88069698 | |
janz@qd-europe.com |

Service Engineers - FTIR accessories - Specac
+49 6151 8806-19 | |
+49 6151 8806919 | |
siegel@qd-europe.com |

+49 6151 8806-669 | |
+49 6151 88069669 | |
mahler@qd-europe.com |

Service Engineers - Helium liquefier - Quantum Design
+49 6151 8806-31 | |
+49 6151 8806931 | |
isanin@qd-europe.com |

Service Engineers - Hyperspectral instruments, systems and cameras Specim
+49 6151 8806-572 | |
+49 6151 88069572 | |
schrenk@qd-europe.com |

Service Engineers - IR cameras - Xenics
+49 6151 8806-572 | |
+49 6151 88069572 | |
schrenk@qd-europe.com |

Service Engineers - Laser lithography system - Durham Magneto Optics (DMO)
+49 6151 8806-572 | |
+49 6151 88069572 | |
schrenk@qd-europe.com |

Service Engineers - Light sources, solar simulators & monochromators
Service Engineers - Magnetometers - Quantum Design
+49 6151 8806-573 | |
+49 6151 88069573 | |
beppler@qd-europe.com |

+49 6151 8806-780 | |
+49 6151 88069780 | |
ignatchik@qd-europe.com |

+49 6151 8806-698 | |
+49 6151 88069698 | |
janz@qd-europe.com |

+49 6151 8806-863 | |
+49 6151 88069863 | |
machold@qd-europe.com |

+49 6151 8806-67 | |
+49 6151 8806967 | |
riesner@qd-europe.com |

+49 6151 8806-454 | |
+49 6151 88069454 | |
speck@qd-europe.com |

+49 6151 8806-474 | |
+49 6151 88069474 | |
tristan@qd-europe.com |

Service Engineers - Particle size analyzer - CPS
+49 6151 8806-572 | |
+49 6151 88069572 | |
schrenk@qd-europe.com |

+49 6151 8806-669 | |
+49 6151 88069669 | |
mahler@qd-europe.com |

Service Engineers - Spectroscopic ellipsometers - Woollam
+49 6151 8806-471 | |
+49 6151 88069471 | |
potsch@qd-europe.com |

+49 6151 8806-476 | |
+49 6151 88069476 | |
fichtner@qd-europe.com |

+49 6151 8806-19 | |
+49 6151 8806919 | |
siegel@qd-europe.com |

+49 6151 8806-669 | |
+49 6151 88069669 | |
mahler@qd-europe.com |

Service Engineers - Vibrating sample magnetometer - Microsense
+49 6151 8806-572 | |
+49 6151 88069572 | |
schrenk@qd-europe.com |
