Technical & application support

Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.

We understand your problem!

Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.

Make use of our application lab for your test and sample measurements.

We offer:

  • Installations and trainings
  • Spare and wear parts, accessories
  • Calibrations
  • Relocation of instruments
  • Test and sample measurements
  • After-sales customer support

Your contact

You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.

We can process your request with the following information:

  • Type of instrument
  • Serial number
  • Software version
  • Short error description

Service Engineers - Biolin Scientific KSV Nima

Ralf Siegel
Ralf Siegel

Service Engineers - Cameras & detectors - Andor

Christian Iser
Christian Iser
Frank Reiser
Frank Reiser

Service Engineers - Closed-cycle optical cryostat - Montana Instruments

Dr. Alexander Isanin
Dr. Alexander Isanin
Robert Janz
Robert Janz

Service Engineers - FTIR accessories - Specac

Ralf Siegel
Ralf Siegel
Moritz Mahler
Moritz Mahler

Service Engineers - Helium liquefier - Quantum Design

Dr. Alexander Isanin
Dr. Alexander Isanin

Service Engineers - Hyperspectral instruments, systems and cameras – Specim

Alexander Schrenk
Alexander Schrenk

Service Engineers - IR cameras - Xenics

Alexander Schrenk
Alexander Schrenk

Service Engineers - Laser lithography system - Durham Magneto Optics (DMO)

Alexander Schrenk
Alexander Schrenk

Service Engineers - Light sources, solar simulators & monochromators

Jochen Mentges

Service Engineers - Magnetometers - Quantum Design

Thomas Beppler
Thomas Beppler
Dr. Oleg Ignatchik
Dr. Oleg Ignatchik
Robert Janz
Robert Janz
Konstantin Machold
Konstantin Machold
Stefan Riesner
Stefan Riesner
Joachim Speck
Joachim Speck
Dr. Natalia Tristan
Dr. Natalia Tristan

Service Engineers - Particle size analyzer - CPS

Alexander Schrenk
Alexander Schrenk
Moritz Mahler
Moritz Mahler

Service Engineers - Spectroscopic ellipsometers - Woollam

Inga Potsch
Inga Potsch
Michael Fichtner
Michael Fichtner
Ralf Siegel
Ralf Siegel
Moritz Mahler
Moritz Mahler

Service Engineers - Vibrating sample magnetometer - Microsense

Alexander Schrenk
Alexander Schrenk

Contact

Quantum Design GmbH

ul. Sztygarska 12/3
41-500 Chorzow
Poland

Phone:+48 32 2482048
Mobile:+48 515 166893
Fax:+48 32 7021160
E-mail: 
poland@qd-europe.com
 
Cookie notice Cookies help us in providing our services. By using our services, you agree to the use of cookies. Privacy policy