Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
- Installations and trainings
- Spare and wear parts, accessories
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
Service Engineers - Biolin Scientific KSV Nima
Service Engineers - Cameras & detectors - Andor
Service Engineers - Closed-cycle optical cryostat - Montana Instruments
Service Engineers - FTIR accessories - Specac
Service Engineers - Helium liquefier - Quantum Design
Service Engineers - Hyperspectral instruments, systems and cameras Specim
Service Engineers - IR cameras - Xenics
Service Engineers - Laser lithography system - Durham Magneto Optics (DMO)
Service Engineers - Light sources, solar simulators & monochromators
Service Engineers - Magnetometers - Quantum Design
|+49 6151 8806-780|
|+49 6151 88069780|
Service Engineers - Particle size analyzer - CPS
Service Engineers - Spectroscopic ellipsometers - Woollam
|+49 6151 8806-471|
|+49 6151 88069471|
|+49 6151 8806-476|
|+49 6151 88069476|