Technical & application support

Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.

We understand your problem!

Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.

Make use of our application lab for your test and sample measurements.

We offer:

  • Installations and trainings
  • Spare and wear parts, accessories
  • Calibrations
  • Relocation of instruments
  • Test and sample measurements
  • After-sales customer support

Your contact

You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.

We can process your request with the following information:

  • Type of instrument
  • Serial number
  • Software version
  • Short error description

Service Engineers - Biolin Scientific KSV Nima

Service Engineers - Cameras & detectors - Andor

Service Engineers - Closed-cycle optical cryostat - Montana Instruments

Service Engineers - Desktop Coater & Sample Preparation Systems - Quorum Technologies

Service Engineers - FTIR accessories - Specac

Service Engineers - Helium liquefier - Quantum Design

Service Engineers - Hyperspectral instruments, systems and cameras – Specim

Service Engineers - IR cameras - Xenics

Service Engineers - Laser lithography system - Durham Magneto Optics (DMO)

Service Engineers - Light sources, solar simulators & monochromators

Quantum Design - Measurement & Helium Recovery Systems

Service Engineers - Particle size analyzer - CPS

Service Engineers - Spectroscopic ellipsometers - Woollam

Service Engineers - Vibrating sample magnetometer - Microsense

Contact

Quantum Design

Str Ion Nistor 4, et 1, M2E
030041 Bucharest
Romania

Phone:+40 755039900
Fax:+40 317107156
E-mail:romania@qd-europe.com