Team Viewer online support for J.A. Woollam Spectroscopic Ellipsometers

All systems running with CompleteEASE software are covered:

  • M-2000
  • RC2
  • Alpha-SE

During the basic maintenance session, we will explain by phone and TeamViewer the details of system alignment, system check and calibration.

We offer this service to new and existing customers, based on three levels: Basic Maintenance, Repeated Maintenance and special intensive Service Support, if needed.

Basic MaintenanceRepeated MaintenanceService Support
  • Explanation of system alignment
  • System check
  • System calibration
  • Evaluation of system performance (ST)
  • Angle offset
  • New software features
  • Evaluation of the system performance (ST)
  • System calibration
  • Angle offset
  • Diagnostic/ troubleshooting (Note: spare parts are not included)
  • Includes repeated maintenance by second session

 

W-TV-BMT 400 EURW-TV-RM 135 EURW-TV-Service 400 EUR*)

*) If system needs to be returned for repair or when on-site service is required, 250 EUR will be counted against the final repair invoice.

Requirements for TeamViewer session:

  • Connect ellipsometer PC to network and internet (use LAN cable if possible)
  • Install TeamViewer

If your ellipsometer is not connected to the internet we may be able to suggest a temporary solution for external communication. Please contact us for more information.

We look forward to meeting you through TeamViewer soon.

 

Download PDF TeamViewer online support

 

Registration Team Viewer Online Support for J.A. Woollam Spectroscopic Ellipsometers

Contact

Quantum Design Turkiye

Sakarya Mah. Bassehir Sk. 14/A
06230 Altindag / Ankara
Turkey

Phone:+90 532 3205241
E-mail:info@lot-qd.com.tr
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Inga PotschService Technician - spectroscopic ellipsometers
+49 6151 8806-471
potsch@qd-europe.com