Technical & application support
Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
We offer:
- Installations and trainings
- Spare and wear parts, accessories
- Calibrations
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
Your contact
You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
Service assistance
+49 6157 80710-28 | |
+49 6157 80710928 | |
Write e-mail |
+49 6157 80710-574 | |
+49 6157 807109574 | |
Write e-mail |
+49 6157 80710-847 | |
+49 6157 807109847 | |
Write e-mail |
+49 6157 80710-492 | |
+49 6157 807109492 | |
Write e-mail |
Service engineers:
Andor - Cameras & detectors
Biolin Scientific KSV Nima
Biolin Scientific QSense
CPS - Particle size analyzer
+49 6157 80710-669 | |
+49 6157 807109669 | |
Write e-mail |
+49 6157 80710-572 | |
+49 6157 807109572 | |
Write e-mail |
Durham Magneto Optics (DMO) - Laser lithography system
+49 6157 80710-572 | |
+49 6157 807109572 | |
Write e-mail |
Lake Shore - products
Write e-mail |
+49 6157 80710-476 | |
+49 6157 807109476 | |
Write e-mail |
+49 6157 80710-863 | |
+49 6157 807109863 | |
Write e-mail |
+49 6157 80710-474 | |
+49 6157 807109474 | |
Write e-mail |
Light sources, solar simulators & monochromators
+49 6157 80710-476 | |
+49 6157 807109476 | |
Write e-mail |
Montana Instruments - Closed-cycle optical cryostat
Write e-mail |
+49 6157 80710-31 | |
+49 6157 80710931 | |
Write e-mail |
+49 6157 80710-698 | |
+49 6157 807109698 | |
Write e-mail |
Quantum Design - Measurement & Helium Recovery Systems
Write e-mail |
+49 6157 80710-573 | |
+49 6157 807109573 | |
Write e-mail |
+49 6157 80710-579 | |
+49 6157 807109579 | |
Write e-mail |
+49 6157 80710-780 | |
+49 6157 807109780 | |
Write e-mail |
+49 6157 80710-31 | |
+49 6157 80710931 | |
Write e-mail |
+49 6157 80710-698 | |
+49 6157 807109698 | |
Write e-mail |
+49 6157 80710-863 | |
+49 6157 807109863 | |
Write e-mail |
+49 6157 80710-785 | |
+49 6157 807109785 | |
Write e-mail |
+49 6157 80710-474 | |
+49 6157 807109474 | |
Write e-mail |
Quorum Technologies - Desktop Coater & Sample Preparation Systems
+49 6157 80710-578 | |
+49 6157 807109578 | |
Write e-mail |
Specac - FTIR accessories
+49 6157 80710-669 | |
+49 6157 807109669 | |
Write e-mail |
Specim - Hyperspectral instruments, systems and cameras
+49 6157 80710-572 | |
+49 6157 807109572 | |
Write e-mail |
Woollam - Spectroscopic ellipsometers
+49 6157 80710-476 | |
+49 6157 807109476 | |
Write e-mail |
+49 6157 80710-669 | |
+49 6157 807109669 | |
Write e-mail |
+49 6157 80710-471 | |
+49 6157 807109471 | |
Write e-mail |
Xenics - IR cameras
+49 6157 80710-572 | |
+49 6157 807109572 | |
Write e-mail |