Technical & application support
Our experienced service staff answers your questions on all instruments and accessories. You can count on our expertise – both on application challenges and when the instrument does not work as it should.
We understand your problem!
Our engineers hold years of experience in both application and service. We provide helpful advice and, together with you, find individual solutions for your particular application demands.
Make use of our application lab for your test and sample measurements.
We offer:
- Installations and trainings
- Spare and wear parts, accessories
- Calibrations
- Relocation of instruments
- Test and sample measurements
- After-sales customer support
Your contact
You will find your contact person in one of the product groups listed below. For general questions regarding our services or if none of the product groups seem appropriate, please contact on of the colleagues mentioned under Service Assistance.
We can process your request with the following information:
- Type of instrument
- Serial number
- Software version
- Short error description
Service assistance

+49 6151 8806-28 | |
+49 6151 8806928 | |
Write e-mail |


+49 6151 8806-574 | |
+49 6151 88069574 | |
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+49 6151 8806-492 | |
+49 6151 88069492 | |
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Service engineers:
Andor - Cameras & detectors


Biolin Scientific KSV Nima

Biolin Scientific QSense


CPS - Particle size analyzer

+49 6151 8806-669 | |
+49 6151 88069669 | |
Write e-mail |

+49 6151 8806-572 | |
+49 6151 88069572 | |
Write e-mail |
Durham Magneto Optics (DMO) - Laser lithography system

+49 6151 8806-572 | |
+49 6151 88069572 | |
Write e-mail |
Lakeshore - Vibrating sample magnetometer

+49 6151 8806-476 | |
+49 6151 88069476 | |
Write e-mail |

+49 6151 8806-474 | |
+49 6151 88069474 | |
Write e-mail |
Light sources, solar simulators & monochromators

+49 6151 8806-476 | |
+49 6151 88069476 | |
Write e-mail |
Montana Instruments - Closed-cycle optical cryostat

+49 6151 8806-31 | |
+49 6151 8806931 | |
Write e-mail |

+49 6151 8806-698 | |
+49 6151 88069698 | |
Write e-mail |

+49 06151 8806-785 | |
+49 06151 8806-9785 | |
Write e-mail |
Quantum Design - Measurement & Helium Recovery Systems

+49 6151 8806-573 | |
+49 6151 88069573 | |
Write e-mail |

+49 6151 8806-579 | |
+49 6151 88069579 | |
Write e-mail |

+49 6151 8806-780 | |
+49 6151 88069780 | |
Write e-mail |

+49 6151 8806-31 | |
+49 6151 8806931 | |
Write e-mail |

+49 6151 8806-698 | |
+49 6151 88069698 | |
Write e-mail |

+49 6151 8806-863 | |
+49 6151 88069863 | |
Write e-mail |


+49 6151 8806-454 | |
+49 6151 88069454 | |
Write e-mail |

+49 06151 8806-785 | |
+49 06151 8806-9785 | |
Write e-mail |

+49 6151 8806-474 | |
+49 6151 88069474 | |
Write e-mail |
Quorum Technologies - Desktop Coater & Sample Preparation Systems

+49 06151 8806-578 | |
+49 06151 8806-9578 | |
Write e-mail |
Specac - FTIR accessories

+49 6151 8806-669 | |
+49 6151 88069669 | |
Write e-mail |

Specim - Hyperspectral instruments, systems and cameras

+49 6151 8806-572 | |
+49 6151 88069572 | |
Write e-mail |
Woollam - Spectroscopic ellipsometers

+49 6151 8806-476 | |
+49 6151 88069476 | |
Write e-mail |

+49 6151 8806-669 | |
+49 6151 88069669 | |
Write e-mail |

+49 6151 8806-471 | |
+49 6151 88069471 | |
Write e-mail |

Xenics - IR cameras

+49 6151 8806-572 | |
+49 6151 88069572 | |
Write e-mail |